Governing Board
IHSS Public Authority of Marin Board of Directors is the governing arm of the agency. They provide direction to ensure that the agency’s mission and vision are fulfilled. According to the statute, 50 percent or more of the membership shall be individuals who are current or past consumers of personal assistance services paid for through public or private funds or through IHSS. If you are interested in becoming a member of our board, please contact Dario Santiago.
Michael Harris
Chair
Michael Harris is coming on as our Governing Board Member. He has a background in human behavior, psychology and senior care. He is a dedicated Board Member in various other organizations like Center For Elders Independence, Marin Community Clinics, Marin Housing Authority, and The San Francisco Foundation. Also, he serves as a Supervisor/Counselor for the National Suicide Prevention Lifeline.
Michael does it all and his articulate and personable leadership skills with excellent program management, strategic planning and operational oversight abilities make him an exceptional Board Member.
Beth Gray
Vice Chair
Brian Jacobson
Member
Brian Jacobson brings a dynamic combination of leadership, design innovation, and rehabilitation counseling expertise to the Marin County IHSS Public Authority Board. With a Master of Science in Counseling (Rehabilitation Counseling concentration) from California State University, Sacramento, Brian has cultivated a deep understanding of disability inclusion, independent living, and vocational support for individuals with diverse abilities.
He currently serves as a board member for InSpirit Empowering People with Quadriplegia, where he champions accessibility and empowerment initiatives. His professional experience includes service with the California Department of Rehabilitation, where he conducted vocational assessments, case management, and employment planning for clients with disabilities, and Resources for Independent Living, where he contributed to improving intake and case management practices and co-developed youth independence programs. CIL partners with local healthcare payers as well as other safety net providers and community-based organizations. In 2019, Marin CIL and the County of Marin’s Aging and Adult Services established California’s 6th designated Aging and Disability Resource Connection.
Before transitioning into human services, Brian spent nearly two decades as Creative Director and Principal of Focus Design, LLC, an award-winning brand communication firm serving Fortune 500 clients. His leadership and creative acumen in managing multidisciplinary teams continue to inform his community and governance work today.
Carolyn Shulman
Member
Carolyn is a dedicated professional with a multifaceted career spanning across various sectors, from global brand marketing to social services advocacy. With a profound commitment to community welfare and a proven track record in strategic leadership and change management, Carolyn has made significant contributions to organizations both locally and internationally.
In her role at Jewish Family and Children’s Services (JFCS), Carolyn serves as a Case Manager in the Multiservice Senior Program (MSSP), providing comprehensive support to vulnerable seniors in Marin County. Her dedication to ensuring the well-being of the elderly population is reflected in her adept management of case files and coordination with community resources.
In her prior career, Carolyn held impactful roles at leading companies such as Cisco, where she served as Global Brand Marketing Leader for Webex. There, she led the development of a new brand platform and established impactful partnership strategies, showcasing her ability to drive brand innovation and social impact. Additionally, Carolyn’s tenure at Workday as VP of Brand Experience saw her implementing initiatives that drove brand strategy and scalability, further solidifying her reputation as a strategic leader in the marketing realm. At John McNeil Studio, Carolyn’s role as EVP and Managing Director involved spearheading marketing activities, driving new business growth, and strategically repositioning clients. Her efforts contributed significantly to brand elevation and market expansion for the companies she served.
Roger Rose
Member
Shelley Norris-Alvarez
Secretary
Shelley has over 40 years’ experience working with people with disabilities, primarily in the mental health field. She acquired a Master’s Degree in Counseling in 1979 and have been working in the field ever since.
In 2022 she retired from the County of Marin after 8 years working as a Residential Services Coordinator with Behavioral Health and Recovery Services. She helped monitor the residential services budget and projected spendings, coordinated admits and discharges of clients at psychiatric treatment facilities, and residential facilities, and was the county liaison with the various facilities. She also tracked client’s progress with case managers to assess when a person was ready to move to a lower level of care so they can be back in their community.
Prior to her employment with the County, Shelley worked for many years in the not-for-profit sector. She was Director of Employment Services at Buckelew Programs. She provided managerial oversight of all aspects of Employment Services.
Prior experience included working with people who were unhoused in Richmond, working on a grant through CAM to assist low wage workers achieve better wages, and as a business owner of Norris Vocational Consultants for 11 years, conducting comprehensive job analyses of the physical and environmental aspects of an injured worker’s job.
Between 2006 and 2019, Shelley surveyed other Behavioral Health and Employment Services programs throughout the United States, to determine if the organizations meet quality standards to achieve accreditation through CARF – the Commission on Accreditation of Rehabilitation Facilities. These standards included applicable policies and procedures, evidence-based practices, patients’ rights, health and safety, etc.
On a personal note, Shelley is a mom and grandma to 3 wonderful young granddaughters. She experienced the value of in-home support when my mom was no longer able to care for herself.
Jonathan Frieman
Treasurer
Jonathan Frieman brings a dynamic and interdisciplinary background to his role as Treasurer of the IHSS Public Authority of Marin. He holds a Master of Public Administration from the University of Denver and earned his Juris Doctor from New College of California School of Law in San Francisco. His early career included training in Aston-Patterning, a specialized form of bodywork, which led to a successful private practice before transitioning into nonprofit leadership.
A dedicated community advocate, Jonathan has co-founded several Marin-based nonprofits. As Vice President of the Marin City Health and Wellness Center, he played a pivotal role in securing Federally Qualified Health Center (FQHC) status. He also spearheaded a fundraising campaign that raised $1.5 million to help establish Marin Clean Energy. Additionally, he led a grassroots initiative aimed at preventing the establishment of a Target store in San Rafael.
Jonathan currently serves as co-director and board president of InSpirit, a nonprofit that supplements IHSS payments for clients with quadriplegia to help them remain in their homes. He also founded Youth Transforming Justice, formerly Marin Youth Court, and served as its first board president.
A resident of San Rafael for over 27 years, Jonathan has contributed to his community as an assistant coach for varsity football teams at San Rafael and Novato High Schools. Born with a severe hearing loss of 100 decibels, he is a passionate musician who plays guitar and bass and enjoys songwriting. He is also a self-taught scholar in human prehistory. Jonathan lives with Suki, his 20-year-old Burmese cat.
